Privacy Policy

In this Privacy Policy, "personal information" means information that can identify a specific individual by name, date of birth, address, telephone number, email address or other description, or information that can identify a specific individual when easily matched with other information.

We collect personal information by lawful and fair means, to the extent necessary to achieve the purposes of use, in our stores, on our website, through enquiries, services, campaigns, recruitment and our other business activities.

We may use the personal information we collect for the following purposes.

1. To provide our products and services and carry out related work
2. To send information about products, services, stores, campaigns, events and the like
3. To answer enquiries and requests for advice, and to contact you as needed
4. To operate and manage membership and other services we provide
5. To improve our products, services and store operations and raise their quality
6. To carry out surveys, understand usage, prepare statistics and perform other analysis to improve our services
7. To provide products, services and information suited to your preferences and usage
8. To run campaigns and prize draws and send out prizes
9. To contact job applicants and carry out recruitment and related procedures
10. To prevent fraud and ensure the safe provision of our products and services
11. To carry out other work incidental to the purposes above

To keep personal information accurate and secure, we take reasonable safety measures such as access control and restrictions on taking data outside the Company, and against unauthorised access, leakage, loss, destruction and falsification. Should an incident such as a leak occur, we will promptly take appropriate action, including measures to prevent recurrence.

We may entrust all or part of the handling of personal information to outside contractors, to the extent necessary to achieve the purposes of use.

In such cases, we select contractors carefully and carry out the necessary and appropriate management and supervision to ensure that personal information is handled properly.

We do not provide personal data to third parties without the prior consent of the person concerned, except in the following cases.

1. Where required by law
2. Where it is necessary to protect a person's life, body or property and it is difficult to obtain the person's consent
3. Where it is especially necessary to improve public health or promote the sound upbringing of children and it is difficult to obtain the person's consent
4. Where it is necessary to cooperate with a national or local government body carrying out duties prescribed by law, and obtaining the person's consent could hinder those duties
5. Other cases permitted by law

This does not apply where we entrust the handling of personal data to the extent necessary to achieve the purposes of use, where personal data is provided as part of a business succession due to a merger or other reason, or in other cases that do not count as provision to a third party under the law.

Our website may use cookies and similar technologies to make the site easier to use, understand how it is used, and improve our services.

Information obtained through cookies may include the pages viewed, the date and time of use, the device and browser used, and other information about how the website is used.

You can refuse or restrict cookies in your browser settings. However, some functions of the website may then not work properly.

Where we use access analysis, advertising or other services provided by third parties, those third parties may collect information using cookies. Such information is handled in accordance with the privacy policies of those third parties.

If the person concerned asks us to notify the purposes of use of, disclose, correct, add to, delete, suspend the use of, erase, or stop providing to third parties the personal data we hold, we will verify their identity and respond appropriately in accordance with the relevant laws.

If you wish to make such a request, please contact us using the details below.

Our website may contain links to websites run by third parties.

Please check the privacy policy of each linked website for how it handles personal and other information.

We may change this Privacy Policy as needed, for example when relevant laws are amended or our business or services change.

Any changes will be announced on our website or by other appropriate means.

For enquiries about how we handle personal information, this Privacy Policy, or requests for disclosure, please contact us below.

Enshin Inc. Shinbashi Tokyu Building 8F, 4-21-3 Shinbashi Minato-ku, Tokyo 105-0004, Japan Please contact us through the enquiry form on our website.